Contact
Discord Server
Main server, support tickets, replacement requests
Dashboard
Orders, balance, API key, redeem codes
Open a Ticket
Use/ticket in the Discord server to open a private support ticket. A staff member will respond as soon as possible.
Before You Ask
1
Check the Docs
Most questions are answered here. Use the search bar.
2
Check FAQ
Common issues are covered in the FAQ.
3
Test First
If something isn’t working, try the troubleshooting steps in the relevant guide section.
Response Times
- Tickets — Usually within a few hours during active hours
- Replacements — Instant via the dashboard (within the 1-hour window)
- Billing issues — Open a ticket with your order details